Most of us have stayed at a hotel with concierge service, but have you ever given a thought as to how and where this amenity first started? It’s not likely that you spent a moment, wondering while you were on vacation or a business or family trip, but just for grins wouldn’t you like to know?
After all, everything has a beginning somewhere, sometime, somehow. Most services, like a prom limo rental Greensboro NC concierge duties were born out of necessity. Dating back to the middle ages – yes – the middle ages, the concierge of the day was known as “a personal slave”, but the term soon graduated to mean “keeper of the keys”. Although there are times when the slave description seems to fit the bill, personally I resonate much more with the keeper of the keys. Continue reading A Brief History of Concierge Services Part 1
When starting out as a Concierge you are in for a career of surprises. In fact, if the surprises ever stop, then that’s your cue to retire, change careers or write a book. As a young man entering the realms of the social elite from the perspective of service, I realized I was a total rube and had a lot to learn.
The first lesson I learned was to pretend I could produce anything asked of me. Then give it my best shot. Fortunately, I managed to pull off even ridiculous requests. Like the time a guest occupying the penthouse suite asked for a tow truck instead of limo services in Fayetteville NC. I didn’t ask and I never knew why the gentleman wanted a tow truck as his means of transportation when planning an otherwise elegant evening out on the town. He probably lost a bet or something like that. Continue reading 5 Simple Things to Know as a Concierge